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Terms & Conditions
Browse our services below
All pets are required to be up-to-date with their
vaccinations and should be fit and healthy to the best
of your knowledge. All illnesses, infections and injures
must be disclosed before the grooming session. If
your pet is injured or falls ill during the grooming
session ,Charlotte's Pet Parlour has permission to
administer first aid and call/take the pet to the nearest
Veterinary Surgeon. Any charges from the vet will be
paid promptly by the owner unless injury is a direct
result of negligence by Charlotte's Pet Parlour.
Owners must inform Charlotte's Pet Parlour, prior to
grooming, if the pet bites or has aggressive tendencies
as this will help us to prevent any harm coming to your
pet and ourselves. Charlotte's Pet Parlour also reserves
the right to refuse service to those that pose a threat to
other animals; whether it is a health problem,
aggression problem or parasite infection.
Matted/neglected fur will need to be clipped off (with
consent from the owner). In this case the owner will be
made aware that shaving matted fur off may uncover
skin problems and may cause irritation to the skin, so
extra care should be taken. If the pet has fleas,
Charlotte's Pet Parlour will only be able to continue with
the groom if the owner consents to a flea bath. This will
incur an additional charge dependant on the size of the pet.
No shows or cancellations with less than a 24 hours’ notice will be unable to make another appointment until they cover the full cost of the one that was missed.
To have a look at some of the work I have done please visit the gallery
Services and Booking
Follow this link to view the range of services I provide and to book online
For appointments or to discuss your pets requirements please get in touch and I will be happy to help